Inquiry

Please see our Frequently Asked Questions before contacting us.

- I haven't received an email after making a purchase.
- There is no response when I press the download button.
- No URL Provided in Download Email
- Can I have it printed on paper?
- Can I pay by bank transfer or at a convenience store?
- Can I get instructions on how to arrange the piece?
- Support video not found in search
- I don't understand how to crochet, can you provide a video?
- How can I change my registered email address?
- Can I sell a piece crocheted with Ronique's crochet pattern?
- Can I use Ronique's crochet pattern when doing a knit cafe?
- Can I make a video of how to crochet Ronique's crochet pattern and upload it to YouTube?
- Can I donate my work crocheted with the Ronique pattern to charity?

If your question isn’t answered in our FAQs , please contact us using the form below.

For inquiries regarding Ronique’s books (excluding “Crochet Jewelry with Beads”), please contact Bunka Publishing Bureau.

We will get back to you within a few days. If you do not receive a reply after 5 days, may you send it again? Thank you very much.