Specified Commercial Transaction Act
Business name: Reiko Fukushima
location:
Phone number: 09070584052 (Contact us using the inquiry form)
email address: info*ronique.jp (Please change * to @)
Selling price: Please check each product page.
Necessary charges other than the product price:
Applicable taxes and shipping fees are calculated at checkout.
Payment method:
Credit card payment, PayPal, Apple Pay, Google Pay, Shopify Pay
Product delivery time:
-For digital products:
After payment is completed, we will send you an email with a download link.
-For physical products:
Shipping times are determined by the information provided on each product page.
If no shipping time is specified, orders are typically shipped within one week of purchase.
Shipping may take longer during holidays, year-end and New Year periods, or due to unavoidable circumstances.
Delivery may be delayed due to weather conditions or carrier circumstances.
Product delivery method:
-For digital products:
Files will be delivered via download.
-For physical products:
Items will be shipped by postal service or courier.
Return/Defective/Cancellation:
Returns, exchanges, and cancellations are not accepted for digital products or kit items as a general rule.
If a product is defective, please contact us within 2 days of receipt or download.
After reviewing the details, we will provide one of the following responses at our discretion:
-For digital products:
Redistribution of the data
-For physical products:
Replacement, shipment of an alternative item, or a refund, depending on stock availability
The method of resolution will be determined by our store.
Refund:
If you accidentally purchase two or more of the same digital product in a single transaction, please contact us within 2 days of purchase.
In such cases, only the price of the second and subsequent items will be refunded.